Code of Conduct (klar)

We aim to encourage and facilitate fan-to-fan communication, cross-cultural understanding and inclusive debate about music as an artform.
Our solution is focused on helping people find out more about, discuss and engage with various events across the globe no matter cultural or socio-economic circumstances.
The views expressed by our users and followers are their own and may not represent the views of Wail, employees, or affiliates.
We love hearing from you and, to ensure that everyone has a positive experience, here are a few house rules for being part of our online community.

In-app Chat code of conduct

Protect privacy

Avoid posting any personal information. Any posts that include an email address, phone number, address or other personal information will be removed.

Stay on topic

We welcome debate and discussion, but please keep comments relevant to the chat channel, and don't repeat the same message across multiple unrelated posts. Off-topic posts or comments are likely to be removed.

Be respectful

Please avoid posting any hateful, defamatory, obscene, discriminatory or harassing comments, images or videos, or anything that could be deemed offensive to others. Such comments and posts will be removed, and will most likely result in you being banned or blocked or ultimately a removal of your account in Wail.

Don't advertise or self-promote

Avoid making posts or comments that serve as advertisements for yourself or others. We'll remove any links, images, messages, and so on that advertise or promote the goods or services of individuals, businesses or causes and such postings will most likely result in you being banned or blocked.

Don't infringe intellectual property

Avoid posting anything that isn't your original creative content or that you don't have a lawful right to post. Infringed branded logos, graphics, copyrighted text, images or videos that come to our attention will be removed, and you risk being banned or blocked.

Know what to expect

We aim to monitor our open chats as often as possible but due to the high number of events out there we cannot guarantee immediate removal of inappropriate posts. We aim to respond to all enquiries as quickly as possible, but please note that some enquiries can take longer to resolve.